Terms & Conditions – SarthiSHOP

Effective Date: 11 August 2026

Welcome to SarthiSHOP. By accessing, browsing, or purchasing products through our website, you agree to be bound by these Terms & Conditions. Please read these terms carefully before using our website.

1. Acceptance of Terms

By using SarthiSHOP, you confirm that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy and Return & Refund Policy.

If you do not agree with any part of these terms, please do not use our website or services.

2. Website Usage

You agree to use the SarthiSHOP website only for lawful purposes and in a manner that does not:

• Violate any applicable law or regulation
• Infringe the rights of other users or third parties
• Attempt to gain unauthorized access to the website
• Interfere with the security or operation of the website
• Upload harmful, malicious, or unauthorized content
• Use the website for fraudulent or misleading activities

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on SarthiSHOP are accurate and up to date.

However, there may occasionally be differences in product appearance, color, packaging, measurements, or other details due to screen settings, photography, manufacturing variations, or updates from suppliers.

SarthiSHOP reserves the right to correct errors, inaccuracies, or omissions at any time.

4. Product Availability

All products are subject to availability.

We reserve the right to limit quantities, discontinue products, or refuse an order where a product is unavailable or cannot be supplied for any reason.

If a product becomes unavailable after an order has been placed, we may cancel the affected item or order and provide an applicable refund.

5. Prices and Payments

Product prices displayed on the website are subject to change without prior notice.

Applicable taxes, delivery charges, discounts, and other fees may be displayed during the checkout process.

By placing an order, you agree to provide accurate and complete payment and billing information.

SarthiSHOP reserves the right to cancel or decline transactions where fraudulent, unauthorized, or suspicious activity is suspected.

6. Orders and Order Confirmation

Placing an order on SarthiSHOP constitutes a request to purchase the selected products.

After placing an order, you may receive an order confirmation through the contact details provided during checkout.

An order may be cancelled or declined in circumstances including product unavailability, pricing errors, payment issues, suspected fraud, or other operational reasons.

7. Order Cancellation

Customers may request cancellation of an order before it has been dispatched, subject to the applicable order status.

Once an order has been dispatched, cancellation may not be possible. Please refer to our Return & Refund Policy for applicable return options.

8. Shipping and Delivery

We aim to process and dispatch orders within the estimated timeframe displayed on the website.

Delivery timelines may vary depending on the destination, shipping partner, weather conditions, public holidays, operational issues, or other circumstances beyond our reasonable control.

SarthiSHOP is not responsible for delays caused by events or circumstances outside our reasonable control.

9. Returns and Refunds

Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge and agree to the applicable terms of that policy.

10. User Accounts

If you create an account on SarthiSHOP, you are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.

You agree to provide accurate and current information and to notify us if you believe your account has been accessed without authorization.

11. Intellectual Property

All content available on SarthiSHOP, including but not limited to:

• Logos
• Brand names
• Product images
• Text and descriptions
• Graphics
• Website design
• Videos
• Software and website functionality

may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit website content without appropriate authorization.

12. Third-Party Services

SarthiSHOP may use third-party services such as payment gateways, delivery providers, analytics services, hosting providers, and other technology providers.

Your use of third-party services may also be subject to their respective terms and policies.

SarthiSHOP is not responsible for the independent actions, policies, or services of third-party providers.

13. Website Availability

We aim to keep SarthiSHOP available and functioning properly; however, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

We may temporarily suspend, modify, or restrict access to the website for maintenance, updates, security reasons, or other operational purposes.

14. Limitation of Liability

To the extent permitted by applicable law, SarthiSHOP will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website, inability to access the website, delays, or reliance on website information.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

15. Fraudulent or Unauthorized Activities

We reserve the right to investigate and take appropriate action against accounts, orders, or activities that appear to involve:

• Fraud
• Payment abuse
• Unauthorized transactions
• False information
• Abuse of promotional offers
• Attempts to compromise website security

This may include cancelling orders, restricting accounts, or reporting activity to relevant authorities where appropriate.

16. Changes to These Terms

SarthiSHOP may modify these Terms & Conditions from time to time to reflect changes in our services, website, business practices, or applicable laws.

Updated terms will be published on this page with a revised Effective Date.

Your continued use of the website after changes are published constitutes acceptance of the updated terms.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with the use of SarthiSHOP or these Terms & Conditions shall be subject to the jurisdiction of the appropriate courts in India.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact SarthiSHOP through the contact information available on our website.

Last Updated: 11 August 2026