Privacy Policy – SarthiSHOP

Effective Date: 11 August 2026

At SarthiSHOP, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit, browse, or make a purchase through our website.

1. Information We Collect

We may collect information that you provide when you:

• Create an account
• Place an order
• Contact customer support
• Subscribe to newsletters or promotional communications
• Submit forms on our website

This information may include:

• Name
• Email address
• Mobile number
• Billing address
• Shipping address
• Order details
• Payment-related information
• Any other information you voluntarily provide

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm and manage purchases
• Process payments and refunds
• Provide customer support
• Send order and shipping updates
• Improve our products, services, and website
• Personalize your shopping experience
• Prevent fraud and unauthorized activity
• Send promotional communications where permitted
• Comply with applicable legal requirements

3. Payment Information

Payments may be processed through secure third-party payment gateways.

SarthiSHOP does not intentionally store complete debit card, credit card, banking, UPI PIN, CVV, or other sensitive payment credentials on its servers.

Payment information is handled by the respective payment service provider according to its security and privacy policies.

4. Cookies

SarthiSHOP may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may be used to:

• Remember your preferences
• Maintain your shopping cart
• Keep you logged in
• Understand website usage
• Improve website performance
• Provide relevant content and promotions

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, including:

• Payment processors
• Shipping and delivery partners
• Website hosting providers
• Technology providers
• Customer support services
• Analytics and marketing service providers
• Government or law-enforcement authorities where legally required

Information is shared only when reasonably necessary to provide services, operate the website, protect users, or comply with legal obligations.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders
• Provide our services
• Maintain transaction and business records
• Resolve disputes
• Prevent fraud
• Meet legal and regulatory requirements

When information is no longer required, it may be securely deleted or anonymized.

8. Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of certain information
• Withdraw consent where applicable
• Object to certain uses of your information
• Ask questions about how your information is handled

You may contact SarthiSHOP regarding any privacy-related request.

9. Marketing Communications

Where permitted, SarthiSHOP may send you information about:

• New products
• Offers and discounts
• Promotions
• Special campaigns
• Website updates

You can unsubscribe from promotional emails or communications at any time.

Transactional communications, such as order confirmations, payment updates, and shipping notifications, may still be sent when necessary.

10. Third-Party Links

Our website may contain links to third-party websites or services.

SarthiSHOP is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

11. Children’s Privacy

SarthiSHOP does not knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.

12. Fraud and Security

Information may be used to detect and prevent:

• Fraudulent transactions
• Unauthorized account access
• Suspicious activity
• Payment abuse
• Website security threats

Information may be shared with relevant authorities or service providers where necessary or legally required.

13. Changes to This Privacy Policy

SarthiSHOP may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated Effective Date.

We recommend checking this page periodically for the latest version.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact SarthiSHOP through the contact information provided on our website.

SarthiSHOP

Privacy & Data Protection Enquiries: Please use the official contact details available on the website.

Last Updated: 11 August 2026